Get clarification on most things Veemo.
Veemo is a three-wheeled, electric-assisted vehicle. It’s also the perfect way of getting around the city without needing a driver's licence, fighting traffic, being inactive, or being exposed to the weather. Oh, and it’s 100% eco-friendly.
Technically, Veemos are electric-assist bicycles, but with all the comforts of a car.
The Veemo is electric-assist, so it helps you when riding up those difficult inclines.
Yes, although you can adjust the intensity of your ride, from easy riding to a hardcore workout.
Pick up a vehicle and go! Only pay when you’re using the vehicle.
Once our fleet is launched, you will be able to register via the app or on this website.
Membership is free. You pay a per-minute rate when you ride.
It’s the best of both worlds. With Veemo, you can ride on bike lanes and roadways just like any other bicycle.
Check Vancouver’s city bicycle rules. We’re classified as an “electric-assisted bike”.
In Vancouver, all electric bicycles, including Veemos, cannot ride on the Seawall. Roadways that are restricted to 60 km/h or higher are off limits as well.
You can park in a regular parking spot or anywhere that bicycles are allowed to park. Just make sure you check for parking meters!
The home zone is the service area where you can start and end your trip. The home zone boundaries will be announced at launch.
Yes, but you won’t be able to end your trip until you are back in the home zone.
Veemo provides all registered riders with $1 million insurance to protect you in case of an accident.
As long as you want!
With a credit card. We accept both VISA and MasterCard.
You are charged by either the minute or hour.
Don’t worry, we will charge you the way that results in the lowest amount.
Nope, it’s free to join Veemo.
With our Veemo app.
Yes. You will soon be able to download our Veemo app on the Apple Store or the Google Play Store.
There is storage behind the driver’s seat which is designed to accommodate a carry-on-luggage-sized suitcase. You can easily fit backpacks, groceries, and small packages back there.
Pedal, steer, brake, and signal. Nothing too crazy here. Check out this bicycle riding guide if you are still unsure.
That’s okay! Veemos are very easy to ride. An intro video will automatically play for your first trip to show you the basics, but it is easy - just like riding a bike. You don’t need to worry about balancing, or changing gears - it’s completely automatic. You do need to know and follow the rules of the road, just like when you ride a bike.
If there are bike lanes on the road, we suggest using them. Otherwise, try to ride closer to the right side of the road.
No. It is illegal for all bicycles to ride on the sidewalk.
Yes, as long as you end your trip inside the home zone.
Yep! The Veemo has power windows that open all the way. Just don't forget to close them before you end your trip.
Don’t worry, the electric-assist will make it easy to pedal up hills. Almost too easy.
Press the “End Trip” button on the dashboard to end your ride.
When you finish your ride, just leave the Veemo within the home zone. That’s it.
After pressing the end trip button and following the instructions on screen, just exit and close the door behind you. The vehicle will lock 15 seconds after the door closes (giving you just a bit of time to get back in if you forgot anything).
Up to 32km/hr (20mph).
Yes. Perfect for staying visible at night. There are also brake lights, reverse lights, daytime running lights, and turn signals.
No. Smoking is strictly prohibited within a Veemo.